224x Filetype PPTX File size 0.75 MB Source: www.just.edu.jo
Workplace Communication Challenges Employers clearly want employees who communicate well: States spend more than $220 million annually on remedial writing programs for employees. Corporations may spend $3.1 billion annually to fix problems from writing deficiencies. The cost is $22.13 per page for a typical letter. Workplace Communication Challenges Work requires communication People communicate to plan products and services; hire, train, and motivate workers; coordinate manufacturing and delivery; persuade customers to buy; and bill them for the sale. Workplace Communication Challenges For many business, nonprofit, community, and government organizations, the "product" is information or a service rather than something tangible. Information and services are created and delivered by communication. Verbal and Nonverbal Communication Communication takes many forms: 1. Verbal Communication that uses words. 2. Nonverbal Communication that does not use words. Verbal and Nonverbal Communication Verbal Communication Face-to-Face/Phone Conversations/Meetings E-mail/Voice-Mail Messages Letters, Memos, and Reports 1-6
no reviews yet
Please Login to review.