What is Communication?
   • Communication is the transfer of information (a message) 
    between a sender and a recipient.
   • Can be influenced by your emotions, the cultural situation, 
    the medium used to communicate, and your location.
   • Two people can interpret the identical message in 
    different ways depending on their personal influences.
   • Communication can be subtle such as eye contact/ lack of 
    eye contact and general body language.
   • Effective communication skills are important skills to 
    possess, both in life and in the workplace.
  Why Are Communication Skills 
  Important?
  • Effective communication can help to resolve or avoid problems and/ or 
   conflicts.
  • It helps you connect with others and share ideas.
  • Effective communication clarifies information, reducing wasted time.
  • Helps builds relationships, teamwork, and trust.
  • Helps to develop your knowledge base, which helps you make better life 
   choices.
  • Effective communication builds interpersonal relationships, at home and at 
   work.
  • Helps us understand people, overcome diversities,  and clarify situations.
  • Communication is a skill that employers look for in an employee.
  • Effective communication is a necessary skill to advocate for your rights and 
   your needs.
     Benefits to Effective Workplace 
     Communication
  • Boosts morale and encourages exchange of new ideas which increases efficiency.
  • Increases productivity because everyone understands their role with less ambiguity of tasks.
  • Forms trust when you are able to share your ideas to accomplish tasks.
  • Stops confusion and frustration when clear goals are communicated.
  • Increases employee dedication and commitment by feeling valued for their input.
  • Employees are more engaged because employees are directly involved in the company’s 
   success.
  • Increasing knowledge of business practices helps the employee do their job well.
  • Encourages employees when manager’s communicate in a positive way to input.
  • Lessens employee turnover because workers are more satisfied with their work environment.
  • Clarity and effective communication reduces conflicts in the workplace.
  • Honesty is the best policy, even if you make mistakes, which are an essential part of growth.
  • Improves co-worker interactions when you successfully communicate ideas to managers or 
   co-workers.
   Communication Skills
    Test your communication skills by taking the following 
    quiz:
    Https://www.mindtools.com/pages/article/newCS_99.ht
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