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Chapter 1
Communication
in Business
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Communication Skills 213ردادر Chapter 1 م2021-2020 يناثلادر يسادرردلادر
Lesson 1.3: Organizational Communication
1.3
Organizational Communication
►Organizational
communication.
►Internal and external
communication.
►Formal and informal لصفلادر– ميلعتلادرو ةيبرتلادر ةرادرزو
Communication Skills 213ردادر Chapter 1 م2021-2020 يناثلادر يسادرردلادر
communication.
Lesson 1.3: Organizational Communication
►The direction of formal
communications.
Learning Objectives
By the end of this lesson, the
student should be able to:
Engaging Starters
1. explain what an organizational Engaging Starters
The First Goal
communication means. The First Goal
2. differentiate between internal The Second Goal
The Second Goal
and external communication.
The Third Goal
3. categorize the formal and The Third Goal
The Fourth Goal
informal communication in an The Fourth Goal
organization. Questions
Questions
4. compare between the different
لصفلادر– ميلعتلادرو ةيبرتلادر ةرادرزو
Communication Skills 213ردادر Chapter 1
types of formal communication.
Lesson 1.3: Organizational Communication م2021-2020 يناثلادر يسادرردلادر
Engaging Starters
An organization is a composite of
Engaging Starters
many individuals working together Engaging Starters
The First Goal
towards its growth. They are The First Goal
constantly interacting with each The Second Goal
The Second Goal
other and with people outside the
The Third Goal
organization. The Third Goal
The Fourth Goal
In groups, draw the organization The Fourth Goal
chart of your school. Use your Questions
Questions
chart to decide who are the people
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Communication Skills 213ردادر Chapter 1 م2021-2020 يناثلادر يسادرردلادر
inside your school that
Lesson 1.3: Organizational Communication
communicate with each other?
Does your school communicate with
people from the outside? If yes,
mention them.
Organizational
Communication
Organizational Communication: A
Engaging Starters
system of pathways through which Engaging Starters
messages flow among people who The First Goal
The First Goal
comprise the organization. (who
The Second Goal
Without organizational The Second Goal
communicates with whom?).
communication, it would The Third Goal
The Third Goal
be extremely difficult to
The Fourth Goal
know what an The Fourth Goal
organization stands for, Questions
Nex Questions
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why it exists, who its
t
t لصفلادر– ميلعتلادرو ةيبرتلادر ةرادرزو
customers are, how work
Communication Skills 213ردادر Chapter 1 م2021-2020 يناثلادر يسادرردلادر
Lesson 1.3: Organizational Communication
is completed, who has
authority over others and
so on.
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