INTRODUCTION
    Communication is the process of passing information 
  and ideas from one person to another.  It is the exchange of 
 written or verbal information.  In fact, communication means 
   to convey a message by one person to another so that 
  another person may understand, follow and implement the 
 messages.  The process of communication has become very 
  wide and very easy with the latest scientific development.
    DEFINITION OF COMMUNICATION
    A few definitions by some of the prominent writers on the 
  subject are given below:
    (1) “Communication is an exchange of facts, ideas, 
  opinion or emotions by two or more persons”.
                                     Newman, Summer
    (2) “Communication is the process of passing information 
  and understanding from one person to another”.
                                       Theo Haimann
    NATURE OF COMMUNICATION
    The basic characteristics of communication are as 
  follows:
    1.Communication involves at least two persons.  One who 
  sends the message and the second who receives the 
  message.
    2.Communication is a two-way traffic.  The process of 
  communication is not completed until the message has been 
  understood by the receiver.
    3.The basic purpose of communication is to create an 
  understanding in the minds of the receiver of information.
   4.Communication may take several forms e.g., order, 
 instruction, report, suggestion, grievance, observation etc.  
 The message may be conveyed through words spoken or 
 written or gestures.
   IMPORTANCE OF COMMUNICATION
   The role of communication is summarized in the following 
 points:
   5.Communication helps the management in making 
 understand employees the objectives, plans, and policies of 
 the enterprise.
   6.Communication develops understanding between the 
 superior and the subordinates.
   7.Communication helps in controlling the performances 
 of different individuals and departments of the enterprise.
   8.Communication facilitates decision making by 
 providing necessary information in time.
   9.Communication provides unity of direction to various 
 activities of the enterprise.
   6.Communication is an effective device for achieving 
 participation by the workers.
   7.Communication facilities change on the part of 
 employees by modifying their behaviour.
   COMMUICATION PROCESS
   The Communication process has the following steps:
   1.The sender formulates the message he wants to convey to 
 others.
   2.The sender will translate the message into words, symbols or 
 any other form which he feels will make the receiver understand 
 the message (This is known as encoding of message).
   3.The encoded message is transmitted to the receiver with the 
 help of certain method.  The sender may use spoken words or 
 written words for this purpose.
   4.The message is received by the receiver.
   5.The receiver of the message decodes the message and draws 
 meaning from the message.
   6.The receiver will take the necessary action and will send his 
 response to the sender of the message.  This is also known as feed 
 back information.
   ELEMENTS OF COMMUNICATION
   The process of communication consists of the following 
 components:
   1. Communicator
   The person who conveys the message is known as 
 communicator or sender.
   Message
   It is the subject matter of any communication.  It may 
 involve any fact, opinion or information.
   2. Communication Symbol
   The sender of information organizes his idea into a series 
 of symbols (words, sign, etc.) which, he feels will 
 communicate to the intended receiver or receivers.
   3. Communication Channel
   Communication channel are the media through which the 
 message passes.  It may be either formal or informal.
   4. Receiver
   The person who receives the message is called receiver