‘THE EFFECTS OF ENVIRONMENTAL FACTORS ON THE PERFORMANCE OF A 
                 COMPANY.  A CASE STUDY OF PATENTS AND COMPANY REGISTRATION 
                                             AGENCY’- (PACRA) 
                                                      BY  
                                                 GIFT BANDA 
                                       STUDENT NUMBER NO: 013-178 
                                                           
                                   SUPERVISOR: MRS JACQUELINE MWEWA 
              
              
              
             CUZ                                                                           2020 
              
                     
              
              
              
              
                              DECLARATION 
          
         I  Gift  Banda  hereby  declare  that  the  dissertation  ‘The  effects  of  environmental  factors  on  the 
         performance of a company-A case study of PACRA- Kitwe’ has not previously been submitted by 
         me for the degree at this or any other university; that it is my own work in design and in execution, and 
         that all materials contained herein has been duly acknowledged. 
         Signed: ………………………………………………….                                                            
          
         Date: ………………………………………………………. 
          
          
          
          
          
          
          
          
          
          
          
          
          
          
          
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                         DEDICATION 
        
       I dedicate this work to God firstly, I wouldn’t have made it this far without him. To my late parents 
       Bishop Sky-Zibani Banda and Sophie-Kasangila Banda, for their love, support and all they ever 
       did in their life to ensure I got the best out of life and out of education, I know they would have 
       been so proud. To my brothers Zibani, Yamikani and Nzelu Banda, I would like to thankyou for 
       all  your  unfailing  support  through  the  years  especially  after  the  loss  of  our  parents.  To  my 
       grandmother Annete, aunts Grace, Alice, Zicky, Victoria, Angela, Anette and everyone else, 
       thankyou for the constant support. To my circle, my close friends Siphiwe, Sibongile, Lyapa, 
       Stephen, Gideon, Bornface, Lyness, Theresa, Lisa, Chipo, Ireen, Patrick, I appreciate you all and 
       most  of  all  I  appreciate  your  prayers  and  your  support  throughout  my  years  at  Cavendish 
       University. Lastly, to everyone who has helped and pushed me through whose names are too many 
       to mention, thank you.  
        
         
         
         
         
         
         
         
         
         
         
         
         
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                             ACKNOWLEDGEMENTS 
          
         First and foremost, I would like to thank my Heavenly Father who gave me the strength to start 
         and complete my study. I want to thank the following persons for their respective contributions to 
         this dissertation: Mrs. Jacqueline Mwewa my supervisor at Cavendish University Zambia, for her 
         unfailing support and guidance throughout this study. To all my lecturers I have had throughout 
         my years at Cavendish University, Thank you for the help.  
           
           
           
           
           
           
           
           
           
           
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