Employee Engagement: 
  What’s the big deal?
  •
   Simon says…(Simon Sinek)                       no, not that Simon!
     –“When people are financially invested, 
       they want a return. When people are 
       emotionally invested, they want to 
       CONTRIBUTE.”
     –Emotionally invested employees are those who 
       are the embodiment of Employee 
       Engagement.
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     What Are We Going 
     To Do About This?
     –
      Memorial Hospital, Memorial Medical Clinics and 
     Hancock Village purposely determined to approach 
     Employee Engagement in a proactive way because we 
     know and agree with what the Society of Human 
     Resources Management (SHRM) says about it… 
        • “Employee engagement has emerged as a critical 
         driver of business success in today’s competitive 
         marketplace.”
        • “High levels of engagement promote retention of 
         talent, foster customer loyalty and improve 
         organizational performance and stakeholder value.”
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           Time to put up or 
           Time to put up or 
                          shut up
                          shut up
      *We need to measure where we 
      are now*
   • Memorial Hospital participated in a large-scale (more 
      than 15 hospitals participating) Employee Engagement 
      survey in Fall of 2021.
   • 11 categories of questions evaluated
   • 5 Engagement Index Drivers
       – These were devised for both corporate focus and department 
         specific focus (for departments with 5 or more employees)
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              “Survey Says…” 
              (How did we do?)
          To be honest…Pretty well! 
      * You want stats, we got stats!
      1.80% response rate
      2.Engagement index: 88% favorable
      3.Leadership Effectiveness: 87% favorable
      4.Favorable responses considerably higher 
      than the average of all respondents
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              No “resting on laurels” allowed!
      
   *The Ad Hoc Committee 
        delivers the goods!*
   -  Ad hoc committee created, representing all business units, to 
      determine next steps
   -  Ad hoc committee reviews scoring of survey. Drafts of 
      recommended 3 Corporate Goals presented for approval
   -  Once final drafts are edited and approved, communication 
      occurred with all Managers/Supervisors
   -  A well-deserved ending and hand-off occurred to the Employee 
      Engagement Committee (with plenty of big kudos being showered 
      upon the Ad hoc committee!) 
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