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Organizational Structure
An organization’s success often depends on
the way work and responsibilities are
organized.
This chapter focuses on organization
structure.
Organizational Structure
The vertical and horizontal configuration of
departments, authority, and jobs within a
company.
• Is concerned with questions such as, ”Who reports to
whom?” and “Who does what?” and “Where is the
work done?”.
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Fundamentals of Organizing
Organization chart
The reporting structure
and division of labor in
an organization
• The box represents
different work
• The titles in the boxes show
the work performed by
each unit.
• Reporting and authority
relationships are indicated
by solid lines
• Levels of management are
indicated by the number of
horizontal layers int eh
chart. 7-4
Conventional Organization Chart
Figure 7.1
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Fundamentals of Organizing
The organization chart represents the
structure of the organization
Mechanistic organization
• Formal, centralized, rigid organizations intended to
promote internal efficiency
Organic organization
• Less formal, decentralized organizations that are more
flexible
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Department Design
Organic Structure
1. Low formalization
2. Low centralization
3. Training plus experience
4. Moderate to narrow span of
control
5. Horizontal communications
meetings
Mechanistic Structure
1. High formalization
2. High centralization
3. Little training or experience
4. Wide span of control
5. Vertical, written
communications
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