163x Filetype PPTX File size 0.05 MB Source: www.vpscience.org
What are Complaint Letters? • Letters written to authorities or someone when we are not satisfised with the product or service provided by them. It can also written to air any grievance or wrong doing. • These are formal letters. • All necessary details must be written by the writer. • The tone of the letter should be firm but polite. Format of the letter • Sender’s Address • Date: • Receiver’s Address • Subject: (Mention the reason for complaint) • Salutations (Dear/Mr./Ms.) • Body of the letter: Introduction Main reason to write the letter Conclusion • Closing of letter (Yours sincerely/faithfully) • Signature HOW SHOULD WE WRITE A COMPLAINT LETTER • Write in a polite manner • Always introduce yourself first if needed 1.Never forget to mention the date of writing the letter 2.The letter of receiver or recipient should be properly mentioned along with Pincode./ ZIP Code 3.Mention the purpose of writing a letter in subject line. 4.Start the letter with a salutation or proper greeting. 5.Write the first paragraph by introducing yourself, and then writing the purpose of writing the letter. It should be very loud and clear. • In the second paragraph give a brief description of the complaint and what problems it is causing to you. Do not deviate from the main topic. • The third paragraph should include the conclusion part, where you state the resolution for your problem. • Close your letter by thanking the person for giving time to the letter. • Check the grammar and spelling mistakes if any. • You can highlight the important points in the letter, to grab the quick attention of the reader. • Write a letter of complaint to the Chief Officer complaining about water logging in your area • Becomes home for mosquitoes / flies • They can cause diseases like Malaria/ dengue/ chicken guinea • Causes bad smell • Walking becomes difficult after the water level goes down due to slush • Spoils our clothes • Damages vehicles
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