142x Filetype PPT File size 0.98 MB Source: file.upi.edu
James A. O’Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives • Identify the major categories and trends of e-commerce applications. • Identify the essential processes of an e- commerce system, and give examples of how they are implemented in e-commerce applications. Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved. James A. O’Brien Introduction to Information Systems Eleventh Edition 3 Chapter Objectives • Identify and give examples of several key factors and Web store requirements needed to succeed in e-commerce. • Identify and explain the business value of several types of e-commerce marketplaces. • Discuss the benefit trade-offs of several e- commerce clicks and bricks alternatives. Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved. James A. O’Brien Introduction to Information Systems Eleventh Edition 4 Electronic Commerce Technologies Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved. James A. O’Brien Introduction to Information Systems Eleventh Edition 5 Process Categories of e-Commerce Access Control Access Control Content Management Workflow Management & Security Content Management Workflow Management & Security Profiling Profiling Catalog Management Event Notification & Personalizing Catalog Management Event Notification & Personalizing Collaboration Search Management Payment Collaboration Search Management Payment & Trading & Trading Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved. James A. O’Brien Introduction to Information Systems Eleventh Edition 6 Electronic Payment and Security Systems Client Merchant’s Client Merchant’s Browser Web Server Browser Web Server Payment • Payment Verify merchant • Verify customer Server • Server Receive order • Review payment • Receive payment • Authorize or deny payment • Confirm order Credit cards Bank accounts Online buying E-Bill Payment Electronic Cash VISA Debit Cards CyberCash CheckFree Cybergold MasterCard Online Banking 1 ClickCharge BillerXpert Qpass Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved.
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