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Components of Business
Environment
. Business
Environment
Internal External
Environment Environment
•Promoters/sharehol
ders Micro Macro
•Mission/objectives Environment Environment
•Management •Customers •Economic
structure •Suppliers environment
•Internal power •Competitors •Social environment
relation •Creditors •Technological
•Company image •Distributers environment
•Research & •Natural
Development environment
•Human Resources •Political
•Marketing environment
capabilities
Types of Business Environment
There are two types of business
environment:
1. Internal Business Environment
2. External Business Environment
and External environment is divided into
two categories (a)Micro Environment &
(b)Macro Environment.
Internal Environment
These are those factors which can be
controlled by the company and they directly
affect the operations of the company.
Types of Internal Environment:
1. Shareholders
2. Mission & objectives
3. Management structure
4. Internal Power Relationship
5. Human resources, etc.
External Business Environment
Those factors which are beyond the control of
business enterprise are included in external
environment.
External Environment is divided into two parts:
1. Micro Environment: The environment
includes factors on which business has some
control indirectly.
2. Macro Environment: it includes factors on
which business has no control any how.
Micro Environment
Suppliers: The party which supplies raw
material or inputs.
Customers: Wholesalers, Retailers,
Industries, Govt. & other Institutions
Marker Intermediaries: middleman,
Marketing agencies, Financial intermediaries,
physical intermediaries
Competitors
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