Latest Trends & Innovations in 
                                                  Tourism
                 “The Impact of New Media on Guest/Travel 
                                                      Services Expectations”
    Liz Craig is the Founder & CEO of Oneglobe Network 
    Digital Agency and she is Program Coordinator Digital 
    Media Development at CMH in Paris, France.  Her key 
    focus is Digital Developments in Hospitality + Travel.  
    Currently, she is also:
       Dabbler – iPhoneography, Mobile Phoneography
       Social Sharer – Google +; Google Communities; 
        Twitter
       Team Blogs – FutureMakers; NowforNext
        Previously, she was Hotel GM; Hotel Management 
        Company VP Marketing (US, UK)
     MODUL University Vienna 
     Auditorium Maximum                 October 3, 2013             5:00 – 6:30 
     p.m.
        © 2012 MODUL University Vienna                                                   2
                                                Latest Trends & Innovations in 
                                                Tourism
     “Green Airline Marketing: Issues, Perceptions and 
                                                                  Developments”
     Robert Mayer is Senior Lecturer and Course Leader in 
     the Division of Logistics, Transport and Tourism at the 
     University of Huddersfield. Robert mainly teaches air 
     transport and tourism management, both at 
     Huddersfield as well as other UK and overseas 
     universities. Robert holds a degree in Economics and 
     Business and an MSc in Air Transport Management. 
     Previously, Robert worked for Austrian Airlines in the 
     Customer Relations department. His research interests 
     include airline marketing and environmental 
     marketing. 
     MODUL University Vienna 
     Auditorium Maximum                 October 10, 2013            5:00 – 6:30 
     p.m.
        © 2012 MODUL University Vienna                                                 3
                                                Latest Trends & Innovations in 
                                                Tourism
                      “How to use new technology to engage 
                                Gen x/ y and z and motivate them”
     Mary-Jane (MJ) Flanagan is an experienced director, 
     leader and operator having spent over two decades in 
     the hospitality industry working for Forte Hotels, Bass 
     Taverns  and setting up brands of restaurants and 
     bars. She has a degree in Hotel and Catering 
     Management and is currently studying for a BSc Hons 
     in Psychology. Since joining Purple Cubed in early 2003 
     MJ has become one of its most popular facilitators and 
     inspirational presenters.  MJ has delivered highly 
     successful programmes for organisations including: 
     The Dorchester Collection, Windsor Royal Lounges 
     Heathrow, L’atelier Joel Robuchon, Zuma Dubai, 
     Silversea cruises and many other global institutions.
     MODUL University Vienna 
     Auditorium Maximum                 October 24, 2013            5:00 – 6:30 
     p.m.
        © 2012 MODUL University Vienna                                                 4
                                                Latest Trends & Innovations in 
                                                Tourism
        How can Vienna increase average room rate and 
             stay competitive with top (eastern) European 
                                                                       destinations
                           – a presentation of a Young Hotelier”
     Growing up in her parents family run hotel in the 
     Netherlands, Maaike Schoenmakers was destined to 
     pursue a career in tourism. After finishing her degree, 
     which included international hotel traineeships in Paris 
     and London, she gained experience in the tourism 
     industry in different stations around the world. Among 
     others, Maaike completed a management trainee at 
     the Westin Stamford Hotel in the USA and worked as 
     an Onboard Food & Beverage Manager at Etihad 
     Airways, based in the UAE. In 2009 Maaike moved to 
     Vienna and gained further hotel experience at the 
     Palais Coburg and since 2 years she holds the position 
     of Director of Group & Events at the Hotel Imperial 
     Vienna. In April 2013 Maaike was awarded “Young 
     Hotelier of the Year” and won a scholarship for the 
     MODUL University Vienna 
     MBA Program at MODUL University.
     Auditorium Maximum                 October 31, 2013            5:00 – 6:30 
     p.m.
       © 2012 MODUL University Vienna                                                 5
                                                Latest Trends & Innovations in 
                                                Tourism
         "Park Hyatt Vienna: preopening and opening of 
                a new hotel brand & luxury area in the city"
     Barbara Vopelka is Associate Director of Sales & 
     Marketing at the new 5* hotel Park Hyatt Vienna. In this 
     current position she is responsible for marketing, sales 
     and product development in the areas of business & 
     leisure travel, meetings, events and incentives. The 
     official opening is planned for June 01, 2014.
     After finishing tourism school, she started with a service 
     experience in St. Moritz at the “Suvretta House” before 
     becoming a member of the pre-opening team of the 
     “Palais Coburg”. After that she joined the “Grand Hyatt 
     Berlin” for about 2,5 years.  She then moved back to 
     Vienna and supported the “Badeschiff” during the 
     opening period in all F&B issues.  Then, she opened the 
     Sofitel Vienna Stephansdom as a member of the 
     convention team. After three years with Sofitel and 
     MODUL University Vienna 
     “back to the roots” she is with Hyatt again. 
     Auditorium Maximum                 November 14, 2013                   5:00 – 6:30 
     p.m.
        © 2012 MODUL University Vienna                                                 6