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CIPP Applied to a Charity Event • PLANS • GOALS • Stakeholder input • Raise money for charity • Resources • Foster community development available • Attract tourists • Market intelligence • Past experience CONTEXT INPUT • The concept; CONTEXT INPUT theme EVALUATION EVALUATION EVALUATION EVALUATION CORE VALUES PRODUCT PROCESS PRODUCT PROCESS EVALUATION EVALUATION EVALUATION EVALUATION • OUTCOMES • ACTIONS • X money raised • Produce a 1-day • Satisfied customers food event • Generate • Enhanced community self- sponsorship reliance revenue • Market to special- © Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Goodfellow Publishers Ltd, Oxford, UK interest food tourists Evaluation Complexity Model Evaluating Long-term, Cumulative Impacts & Sustainability Determining The Worth Of Events, Portfolios, Policies Proving Cause & Effect POLITICAL COMPLEXITY Full Cost / Benefit Evaluation Comprehensive Impact Assessment Forecasting Impacts Evaluating Organisational Effectiveness and Efficiency Evaluating Goal Attainment; Summative evaluation Evaluating Experience & Quality From Multiple Stakeholder Perspectives Evaluating Performance (HR) Discrepancy Identification and Correction; Process Evaluation Problem Solving & Supporting Decisions With Evidence; Formative Evaluation Permanent Data Collection & Monitoring © Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, THEORETICAL & TECHNICAL COMPLEXITY Goodfellow Publishers Ltd, Oxford, UK A Systems Model ENVIRONMENT COMMUNITY CONTEXT Internal functions Internal Internal functions functions TRANSFORMING INPUTS PROCESSES OUTPUTS -producing an event -managing event portfolios INTERNAL EVALUATIONS EXTERNAL EVALUATION BY STAKEHOLDERS © Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Goodfellow Publishers Ltd, Oxford, UK Major Considerations in the Evaluation Process -Positivism -Interpretive -Critical/Emancipatory e.g., formal vs informal -Internal vs external -One-time vs periodic -Decision support or determining worth -Formative, -Process, -Summative PARADIGMS & THEORIES PARADIGMS & THEORIES -Qualitative and Quantitative EVALUATION CONTEXT; WHY EVALUATION CONTEXT; WHY -Indicators and KPIs EVALUATE? -The TOOLBOX EVALUATE? WHAT TO EVALUATE WHAT TO EVALUATE METHODS AND METHODS AND MEASURES MEASURES USES OF USES OF -Uses and Misuses EVALUATION -Ensuring relevance and utility EVALUATION © Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Goodfellow Publishers Ltd, Oxford, UK Logic Model Illustrated for goal-attainment evaluation: single event & event portfolios Single events do not usually pursue Process for Single Events enduring change EXPECTED INPUTS EXPECTED INPUTS PLANNED OUTPUTS PLANNED OUTPUTS -mandate -mandate ACTIONS ACTIONS -e.g. PURPOSE & -e.g. DESIRED -resources PURPOSE & DESIRED -resources (the event attendance, GOALS (the event attendance, IMPACTS; GOALS as a tourists, IMPACTS; -venues as a tourists, -venues CHANGE transformin money CHANGE - transformin money - g process) raised, information g process) raised, information satisfaction satisfaction Special Concerns for Event-Tourism Portfolios Portfolio -Overall ROI -Bidding -Growth in -Economic and Strategy; -Sustainability (one-time events) tourism yield community growth Long-term -Integration with -Owning/producing -Leveraging -Competitive © Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Investment other policy fields -Supporting events effects advantages Goodfellow Publishers Ltd, Oxford, UK
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