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COMPANY OVERVIEW Starbucks is an international coffee and coffeehouse chain based in the United States. Starbucks is one of the largest coffeehouse company in the world with around 11,006 stores located in the US and more than 16,000 stores in 58 countries (early 2009) Company History 1971-Founded in Seattle, Washington by Gordon Bowker, Jerry Baldwin, and Zev Siegl. 1971-First Starbucks coffee shop opens in Seattle’s Pike Place Market-coffee bean roasting company 1985- Howard Schultz becomes CEO and founds II Giornale Coffee Company-espresso beverages using Starbucks coffee beans 1987- Changes name to Starbucks Corporation 1987-First stores outside of Seattle are opened in Chicago, Vancouver, British Columbia. 1995-Starbucks Coffee International opens in Japan 1996-Begins selling bottles Frappuccino drinks 2002-Fourtune magazine names Starbucks as one of the “100 Best Companies to Work for”. 2003-Acquires Seattle’s Best Coffee Problems What could Starbucks do to make its stores an even more elegant “third place” that welcomed, rewarded, and surprised customers? What new products and new experiences could Starbucks provide that would uniquely belong to or be associated with Starbucks? How could Starbucks reach people who strategic paths should Starbucks pursue to achieve its objective of becoming the most recognized and respected brand in the world? Situation Analysis: Corporate Level Mission Statement Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow.
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