BUSINESS 
           COMMUNICATION
                                        BY : 
                                             MRS. AISHWARYA DABRAL
                                        ASSISTANT PROFESSOR DEPT. OF COMMERCE
             SYLLABUS
   Unit 1: Basics of Communication: Nature of Communication, Process 
   of Communication, Types of Communication (Verbal and Non-verbal), 
   Importance  of  Communication,  Different  Forms  of  Communication, 
   Barriers  to  Communication  and  Causes,  Linguistic  Barriers  , 
   Psychological  Barriers,  Interpersonal  Barriers,  Cultural  Barriers, 
   Physical Barriers,
   Organizational Barriers.
   Unit 2: Business Correspondence: Letter Writing, Presentation, Inviting 
   Quotations, Sending Quotations, Placing Orders, Inviting Tenders, Sales 
   Letters,  Claim  and  Adjustment  Letters,  Social  Correspondence, 
   Memorandum,  Inter-office  Memos,  Notices,  Agenda,Minutes,  Job 
   Application Letter, Preparing the Resume.
   Unit 3: Report Writing and Business Reports: Types, Characteristics, 
   Importance,  Elements  of  Structure,  Process  of  Writing,  Order  of 
   Writing, the Final Draft and Checklists for Reports.
   Unit 4: Vocabulary: Words Often Confused, Words Often Misspelt, 
   Common Errors in English.
   Unit 5: Oral Presentation: Importance, Characteristics, Presentation 
   Plan, PowerPoint Presentation, Visual Aids.
                       UNIT- I
              Basics of Communication
  1. NTRODUCTION TO BUSINESS COMMUNICATION
    1.1 Definition of Business
      
       A person, partnership, or corporation engaged in commerce, 
      manufacturing, or a service; profit-seeking enterprise or concern.
      
       An organisation designed to provide goods and/or services to 
      consumers.
      
       The management of individuals to maintain collective 
      productivity to accomplish particular creative and productive goals 
      (usually to generate profit)
                                                WHAT IS BUSINESS
                                                     Firm | Enterprise | Organisation | 
                                                 Cooperative | Services | Customers| 
                                                                   Profit | Professional
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