Why is Email Etiquette Important?
  • Printed words have personality 
   –That personality makes positive and negative 
    impressions on us.
  • Without immediate feedback, 
   misinterpretation happens
  • Follow basic rules of etiquette to construct 
   an appropriate tone
     Everyone Loves Email
       • Makes it easier to stay in touch
       • Faster and easier sometimes 
       leads to less professionalism
       • Email often written as a 
       conversation
       • Email needs same 
       professionalism as traditional 
       mail
    Master Gardeners and email
   • When you use email in your Master Gardener 
    Volunteer role you are representing the 
    University of Florida 
   • You are held to professional standards and 
    policies of the University of Florida and the 
    Master Gardener program 
   • Refer to the branding guide for more 
    information http://
    gardeningsolutions.ifas.ufl.edu/mastergardener/pdfs/res
    ources/mg_branding_guide.pdf
     
    Master Gardeners and email
   • Should be used for responding to a client, 
    –be sure to CC your MG Coordinator
   • For communicating Master Gardener business to 
    other MGs 
    –Scheduling events 
    –Coordinating activities 
    –Communicating MG matters
    –CC your Master Gardener Coordinator in all cases
    –Emails sent as a Master Gardener are not considered 
     private and can be requested as public records