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journal of business ethics 2007 72 307 321 springer 2006 doi 10 1007 s10551 006 9172 8 environmental reporting of global corporations a content analysis based anita jose on website ...

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                  Journal of Business Ethics (2007) 72:307–321                                                                               Springer 2006
                  DOI 10.1007/s10551-006-9172-8
                  Environmental Reporting of Global
                  Corporations: A Content Analysis based                                                                                         Anita Jose
                  on Website Disclosures                                                                                                Shang-Mei Lee
                  ABSTRACT. Today, more corporations disclose infor-                          KEY WORDS: environmental disclosures, environ-
                  mation about their environmental performance in re-                         mental management practices, global corporations, con-
                  sponse     to   stakeholder      demands of environmental                   tent analysis, business ethics, corporate citizenship
                  responsibility and accountability. What information do
                  corporations disclose on their websites? This paper
                  investigates the environmental management policies and
                  practices of the 200 largest corporations in the world.                     Introduction
                  Based on a content analysis of the environmental reports
                  of Fortune’s Global 200 companies, this research analyzes
                  the content of corporate environmental disclosures with                     Over the years, societal expectations of corporate
                  respect to the following seven areas: environmental                         performance have changed considerably. At the
                  planning considerations, top management support to the                      heart of this change is the call for greater environ-
                  institutionalization of environmental concerns, environ-                    mental sustainability. Different stakeholder groups,
                  mental structures and organizing specifics, environmental                   especially the regulatory and corporate watchdog
                  leadership    activities,   environmental control, external                 groups, are putting great pressure on corporations to
                  validations or certifications of environmental programs,                    become more environmentally responsible. There
                  and forms of corporate environmental disclosures.                           has been an increase in the number of countries that
                                                                                              have passed regulations requiring some sort of public
                                                                                              disclosure of corporate environmental information.
                                                                                              Examples of such countries include Japan, Denmark,
                  Anita Jose is an associate professor of Management and director of          New Zealand, and The Netherlands (Kolk, 2003).
                      the MBA program at Hood College, Maryland. Her current                  Asenvironmental sustainability became an important
                      research interests include business ethics, corporate social            concern for organizations and environmental dis-
                      responsibility, and international management. Her articles              closure became a stakeholder requirement, organi-
                      have appeared in such publications as the Journal of Busi-              zations     tried     to   institutionalize       environmental
                      ness Ethics, Southern Law Journal, Business Intelli-                    concerns through policies, procedures, and systems
                      gence, and Advances in Industrial and Labor Relations.                  (Jones et al., 1998; Russo and Fouts, 1997).
                      She received her MBA and MMGT from the University of                        The corporate environmental movement is
                      Dallas and her Ph.D. from the University of North Texas.                comprised of two distinct stages characterized by
                  Shang-Mei Lee, Ph.D., CFA, is currently an assistant professor              different driving forces. During the early stage, the
                      of finance at St. Edward’s University, Texas. Dr. Lee re-                movement was driven by the compliance-based
                      ceived her Ph.D. in finance from the George Washington                   paradigm in which legal and regulatory consider-
                      University and was awarded with the Chartered Financial                 ations were the primary driving forces behind
                      Analyst (CFA) designation by the Association of Investment              corporate       environmental         responses       (Li,    2001;
                      Management and Research. Her research interests include
                      international investments, business ethics, socially responsible        Rosen, 2001). This phase was characterized by law-
                      investing, and personal financial planning. Her publications             obedience behavior, driven by command and con-
                      have appeared in The Southern Business and Economic                     trol or regulatory regime-based considerations, and
                      Journal, as well as Proceedings of several Conferences.                 internally justified by cost considerations. During
               308                                         Anita Jose and Shang-Mei Lee
               this phase, corporate environmental responses were             problems. The problem of content standardization
               more reactive to external pressures, primarily regu-           and uniformity was addressed by a number of asso-
               latory pressures (Hart, 1995; Li, 2001).                       ciations and NGOs. International Standards Orga-
                  The second stage is driven by the competitive               nization’s ISO 14001 guidelines and European
               advantage-based view, which argues that economics              Union’s    Eco-Management and Audit Scheme
               and ecology are compatible and superior environ-               (EMAS) were introduced as a way to standardize
               mental performance leads to above-average industry             corporate environmental practices. In order to
               profits (Rosen, 2001; Russo and Fouts, 1997).                   provide a consistent guideline to disseminate envi-
               According to this view, corporations with proactive            ronmental information, some standards for envi-
               environmental programs have a competitive advan-               ronmental reporting were created. Such popular
               tage   because    their  better   reputation   resonates       standards    include    the    Public    Environmental
               favorably with stakeholder groups such as customers,           Reporting Initiative (PERI), the CERES Report
               employees, and the public in general (Dechant and              from the Coalition for Environmentally Responsible
               Altman, 1994; Russo and Fouts, 1997; Starik and                Economics (CERES), the ICC Business Charter for
               Rands, 1995). Other factors that contribute to the             Sustainable Development (ICC), and the Global
               competitive advantage based on environmental sus-              Reporting Initiative (GRI) (Buchholz, 1998; Skillius
               tainability are better technology (Groenewegen and             and Wennberg, 1998).
               Vergragt, 1991; Shrivastava, 1995a) and sharper                   It is beyond the scope of this paper to elaborate on
               political acumen to influence public policy (Starik             all the principles set for these standards. However,
               and Rands, 1995). The underlying premise of the                there are many common denominators in terms of
               second stage is that stakeholders expect companies to          their recommendations for corporate environmental
               be environmentally responsible and hence there is a            management. These commonalities include having
               market premium for this improved environmental                 an environmental policy to govern operations, an
               performance.                                                   environmental system to translate the policy into
                  Stakeholder pressure acts upon companies in two             practice   by integrating environmental concerns
               different forms – not only are companies expected to           throughout the different organizational and func-
               effectively  manage their environmental perfor-                tional area processes, a commitment to improve
               mance, but they are also to be accountable for this            environmental      performance       by    continuously
               performance (Schaltegger and Burritt, 2000). As a              researching best practices and reassessing operations,
               result, there has been an increase in the number of            a requirement that contractors and suppliers conform
               companies     providing    environmental      disclosures      to environmental standards, and an open commu-
               (Deegan and Gordon, 1996) and many of these                    nication channel to foster dialog with different
               disclosures have been in the form of environmental             stakeholder groups (ISO 14001, CERES, ICC,
               reports (Koehler and Chang, 1999). However, two                GRI).
               major problems have plagued these reports in the                  The issue of dissemination has been resolved as
               past. One, there was no ‘‘standardization or unifor-           the Internet and the World Wide Web provided
               mity’’ in terms of what various companies reported.            organizations with a cheap, fast, and easy informa-
               Hence, these reports varied widely from company to             tion dissemination tool (Jones et al.1998; Marken,
               company in terms of their content (MacLean and                 1998). Given the ever-increasing number of Internet
               Gottfrid, 2000; Wright, 1995). Two, as corporations            users, companies have turned to it from more tra-
               started to use environmental reports to communicate            ditional mass media as their preferred communica-
               to stakeholder groups regarding their environmental            tion channel (Snider et al., 2003). The 2002 KPMG
               performance, the dissemination of these reports be-            Survey of Corporate Sustainability Reporting also
               cameanissueas it was not practical to distribute hard          shows that more and more companies are using the
               copies to all interested parties (Jones et al., 1998).         Internet as a tool to communicate their environ-
                  While organizations grappled with the above-                mental performance.
               mentioned problems, non-governmental organiza-                    The purpose of this paper is to investigate the
               tions (NGOs) and technological advances seemed to              environmental management policies and practices of
               offer  them innovative solutions to solve these                the world’s 200 largest companies as disclosed on
                                                       Environmental Disclosures of Multinational Corporations                                             309
                  their corporate websites. More specifically, this study                                                TABLEI
                  analyzes the content of corporate environmental                                   Categories of environmental communication
                  disclosures with respect to the following seven areas:
                  environmental planning considerations, top man-                            Categories                                  Measuresa
                  agement support to the institutionalization of envi-
                  ronmental concerns, environmental structures and                           Environmental planning considerations
                  organizing       specifics,      environmental          leadership          Policy                           Presence of environmental
                  activities, environmental control, external valida-                                                         policy
                  tions or certifications of environmental programs,                          Philosophical                    Sustainable development
                  and forms of corporate environmental disclosures.                          underpinnings                    Life-cycle approach
                     This paper contributes to the literature on cor-                                                         Integrated management
                                                                                             Strategic rationale              Compliance
                  porate environmental reporting in two unique ways.                         and driving forces               Competitive advantage
                  First is its comprehensiveness; we investigated seven                                                       Openness to stakeholder
                  areas    comprising of 34 specific environmental                                                             concerns
                  parameters, which are derived from a number of                                                              Proactive approach
                  environmental reporting guidelines, including the                                                           or strategy
                  ICC and GRI guidelines. Table I in the research                                                             Contributing to global
                  methodology section presents the variables that we                                                          sustainability
                  use in this study. Second is our large sample size,                        Planning approach                Risk management
                  which consists of a cross-section of the world’s                                                            Corporate priority or not
                  largest companies. Unlike many studies that have a                                                          Continuous process
                  limited sample size or are industry or country spe-                                                         improvement
                  cific, we have a relatively large sample size of 200                                                         Pre-determined targets
                                                                                                                              and objectives
                  companies from different industries and different                                                           Environmental research
                  countries.                                                                                                  and development
                                                                                             Top management                   Foreword (of environmental
                                                                                             commitment                       reports) by a top-level
                  Literature on environmental reporting                                      to the institutionalization      executive, such as the CEO
                                                                                              of environmental
                  Over the last decade, there has been an increase in                         practices
                  the number of companies providing environmental                            Environmental structures
                  information (Deegan and Gordon, 1996; Kolk,                                and organizing specifics
                  2003; KPMG,1999,2002; Peck and Sinding, 2003).
                  A literature review of corporate environmental dis-                        Departmental affiliation          Separate (Independent)
                  closures shows four major streams of research. The                         of corporate                     function
                                                                                             environmental function           Combined with other
                  first stream deals with who reports environmental                                                            departments, such as HR
                  information and how this reporting has benefited the                                                         and safety & health
                  reporters (e.g., Meek and Roberts, 1995; Nieminen                          Management priority              Top-level executive
                  and Niskanen, 2001; Russo and Fouts, 1997). In                                                              in charge
                  other words, the emphasis here is on the character-                        Structural integration           Presence of environmental
                  istics of the companies that report environmental                          of environmental                 management systems
                  information and the relationship between such                              concerns
                  reporting and financial performance.                                        Prevalence of                    Office and site practices
                     The next stream of research is about the content                        environmental practices
                  of the reporting, or what is actually being reported                       Stakeholder involvement          Employee training
                  (e.g., Guthrie and Parker, 1990; Niskala and Pretes,                                                        Customer training
                  1995). The third stream, which is relatively new,                                                           Supplier or contractor
                                                                                                                              training
                  deals with the ‘‘how’’ or the medium of reporting.                                                          Community involvement
                  Most of the studies under this stream look at the
              310                                     Anita Jose and Shang-Mei Lee
                                  TABLE I                              Gordon, 1996; Nieminen and Niskanen, 2001). In
                                   Continued                           contrast to the past, where voluntary environmental
                                                                       reporting was mostly restricted to firms from high
              Environmental            Promotion of environmental      environmental impact industries in industrialized
              leadership               issues at the micro             countries, the recent reporting practices show that
              activities               (industry) level                environmental communication is becoming com-
                                       Promotion of environmental      mon in non-industrial sectors and different regions
                                       issues at the macro             in the world (KPMG, 2002). However, environ-
                                       (national) level                mental reporting still continues to be the highest in
                                       Partnerships with NGOs          countries, such as U.S.A., Japan, Germany, and U.K.
              Environmental control                                    and in industries, such as chemicals, pharmaceuticals,
              Control measures         Compliance data                 electronics, and automotive (KPMG, 2002). Simi-
                                       Historical trends               larly, company size is also found to be a determinant
                                       Progress towards goals          of environmental disclosure (Nieminen and Niska-
                                       Explanation of variances        nen, 2001).
                                       Explanation of corrective         In terms of what is being reported and how this
                                       actions                         has changed over the years, perhaps the best source is
              Audits                   Internal audits                 the various reports of KPMG, which has undertaken
                                       External or independent         periodic surveys of the environmental and sustain-
                                       audits                          ability practices of multinational corporations since
              External certifications   EMAS, ISO 14001                 1993. The KPMG International Surveys show that
              Environmental communications                             companies report the details of their environmental
              Medium of environmental General external report          policies, future plans and targets, and features of their
              disclosure               Environmental annual            environmental management systems (EMS). The
                                       report                          number of companies providing such information
              a                                                        has increased steadily over the years (KPMG, 1999,
              The 16 components of the ICC Business Charter are        2002). Kolk’s (1999) meta-analytic review of envi-
              incorporated into the measurement variables and surro-   ronmental reports yields similar results in terms of
              gates.3
                                                                       the common denominators of corporate environ-
                                                                       mental reports. In its survey of 88 corporate envi-
              issues relating to the use of Internet as a medium of    ronmental reports of Japanese companies, the
              environmental reporting (e.g., Jones et al., 1998).      Investor Research Responsibility Center (IRRC)
              The final stream deals with the assessment of envi-       found that approximately 90% of the companies
              ronmental performance, mostly for the benefit of the      provide information about environmental objec-
              investment community, to rank/rate such perfor-          tives, achievements, and costs (Metrick, 2001).
              mance (e.g., Dow-Jones Sustainability index; For-          Business Today (Anonymous, 2001) conducted a
              tune   Environmental    Scorecard;   ECCO-Check          comprehensive survey of the environmental prac-
              Index; Investor Responsibility Research rating; and      tices of India’s largest companies. They found that
              Morhardt et al., 2002).                                  42% of the companies had ISO 14001 certifications,
                One question that must be addressed is which           60% had separate environment departments, 94%
              companies report environmental information and           had environmental targets in place, 70% had internal
              what characteristics they share with other companies     environmental audit systems, and 60% had facility
              that do the same. Empirical studies show that char-      level environmental reporting systems. In 40% of the
              acteristics, such as company size, industry type, and    companies, the senior environmental officers reported
              geographic location are the three variables that have    directly to the chief executive officers.
              the greatest impact on voluntary environmental             Corporations have changed how they report
              disclosures (Meek and Roberts, 1995). There is a         environmental information. Although in the past,
              strong relationship between corporate environmen-        corporations used annual reports to impart such
              tal disclosure  and industry type (Deegan and            information (Nieminen and Niskanen, 2001), now
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