444x Filetype PPT File size 2.74 MB Source: www.ebc.nthu.edu.tw
Contents
1 Introduction
2 Retailing Strategy
3 Merchandise Management
4 Store Management
Introduction
Membership Warehouse Club
best possible prices on quality brand-
name merchandise
wide selection of merchandise
convenience of specialty departments
exclusive member services
Introduction
History
first location opened in 1976 under the Price Club
name San Diego, CA, U.S.A.
small businesses serving a selected audience of
non-business members
first Costco warehouse location opened in Seattle,
WA, U.S.A.
Taiwan's first location opened in 1997 in Kaohsiung
- three in Taipei market, one in Hsinchu, one in
Taichung, and one in Kaohsiung.
Retailing Strategy
Retail Market Strategy
Target Market Strategy
• Primary target market is small businesses
• Marketing teams contact local businesses, trying to
persuade them into purchasing a business
membership
• Direct mail marketing to attract potential customers
that meet their customer profile
• Reliance of members using word-of-mouth to attract
new members to the company
Retailing Strategy
Retail Market Strategy
Products
• Low prices on selected private and a limited selection
of nationally branded products in a wide range of
merchandise categories
• Kirkland Signature: currently carries 330 private label
items which make up 15% of their sales (2006)
• Carry only around 4,000 active stock keeping units
• Some offerings rotate in and out of the warehouse
based on season, and other factors.
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