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picture1_Business Spread Sheet 42380 | Proses Pengambilan Keputusan Pertemuan 12


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File: Business Spread Sheet 42380 | Proses Pengambilan Keputusan Pertemuan 12
12 1 decision making and information systems 2 decision making and information systems business value of improved decision making improving hundreds of thousands of small decisions adds up to large ...

icon picture PPTX Filetype Power Point PPTX | Posted on 16 Aug 2022 | 3 years ago
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  12.1. Decision Making and Information Systems
                                                        2
           Decision Making and Information Systems
   • Business value of improved decision making
     – Improving hundreds of thousands of “small” decisions adds up 
      to large annual value for the business
   • Types of decisions:
     – Unstructured: Decision maker must provide judgment, 
      evaluation, and insight to solve problem
     – Structured: Repetitive and routine; involve definite procedure 
      for handling so they do not have to be treated each time as 
      new
     – Semistructured: Only part of problem has clear-cut answer 
      provided by accepted procedure
           Decision Making and Information Systems
   • Senior managers:
     – Make many unstructured decisions
     – For example: Should we enter a new market?
   • Middle managers:
     – Make more structured decisions but these may include unstructured 
      components
     – For example:  Why is order fulfillment report showing decline in 
      Minneapolis?
   • Operational managers, rank and file employees
     – Make more structured decisions
     – For example:  Does customer meet criteria for credit? 
                            INFORMATION REQUIREMENTS OF KEY DECISION-MAKING GROUPS IN A FIRM
              FIGURE 12-1          Senior managers, middle managers, operational managers, and employees have different types of decisions 
                                   and information requirements.
                      Decision Making and Information Systems
     • The four stages of the decision-making process
         1.  Intelligence
             • Discovering, identifying, and understanding the problems 
               occurring in the organization
         2.  Design
             • Identifying and exploring solutions to the problem
         3.  Choice
             • Choosing among solution alternatives
         4.  Implementation
             • Making chosen alternative work and continuing to monitor 
               how well solution is working
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...Decision making and information systems business value of improved improving hundreds thousands small decisions adds up to large annual for the types unstructured maker must provide judgment evaluation insight solve problem structured repetitive routine involve definite procedure handling so they do not have be treated each time as new semistructured only part has clear cut answer provided by accepted senior managers make many example should we enter a market middle more but these may include components why is order fulfillment report showing decline in minneapolis operational rank file employees does customer meet criteria credit requirements key groups firm figure different four stages process intelligence discovering identifying understanding problems occurring organization design exploring solutions choice choosing among solution alternatives implementation chosen alternative work continuing monitor how well working...

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