AAT 1.13 – Pre Audit Questionnaire                                                                                               Audit Reference: SRxxxxxx
       Rent Smart Wales Agent Audit
       Pre Audit Questionnaire
       Audit Reference Number: SRxxxxx
       Name of Agent: 
       Date pre-audit questionnaire issued: xx/xx/xxxx
       Latest date for response: xx/xx/xxxx
       rentsmartwales.audit@cardiff.gov.uk                                                   1                                                                              03000 133 344
       AAT 1.13 – Pre Audit Questionnaire                                                                                               Audit Reference: SRxxxxxx
                                               Guidance notes for completion
       The aim of the Rent Smart Wales Agent Audit is to measure a Licensed Agent’s performance against their licence conditions, the Rent Smart
       Wales Code of Practice and legislative requirements. The majority of the audit will be conducted via a desktop survey however; there may be a
       site visit, if required.
       As the person completing this audit, you must hold a position within the company (if applicable) such as to allow you to provide and be
       responsible for the required information and documentation, with the capability to provide adequate answers to all questions asked during the
       audit process. 
       This Pre Audit Questionnaire is the first step of your Rent Smart Wales Agent Audit. 
       If you are unsure of any questions, please contact Rent Smart Wales with your enquiry.
       You must answer all the questions on the Pre Audit Questionnaire. Please be aware that where a question requires you to provide an
       explanation or evidence of a process or procedure, the question will be marked as unsatisfactory if inadequate explanations and/or
       evidence is provided.
       We may ask you to provide further explanations or evidence of your processes and procedures in order to support your answers on the Pre Audit
       Questionnaire. 
       You must provide copies of all the required documents. If you do not have the documents, you must provide a thorough explanation detailing
       why they are not available. 
       During the audit, your co-operation will be required to respond to the audit teams requests and action the Agent Audit findings, within the Interim
       Report & Action Plan to address any recommendations and potential areas of concern.
       Any breaches or non-compliance found as a result of this audit will be referred to the relevant enforcement organisations / professional bodies.
       You can read more about our privacy policy on our website. 
       rentsmartwales.audit@cardiff.gov.uk                                                   2                                                                              03000 133 344
       AAT 1.13 – Pre Audit Questionnaire                                                                                               Audit Reference: SRxxxxxx
       Failure to engage with the audit process may result in your agent licence being revoked. 
       Audit Grading
       The number of questions answered satisfactorily determines the Overall
       Audit Grading. 
       Where you see ‘(**)’ after a question number i.e. ‘1.1 (**)’ this indicates that it
       is a weighted question that affects your Overall Audit Grading.  
       The weighted questions range from 1 * to 3 *s. The Audit Section
       Compliance table (as seen to the right) details how the grading is calculated. 
       rentsmartwales.audit@cardiff.gov.uk                                                   3                                                                              03000 133 344
        AAT 1.13 – Pre Audit Questionnaire                                                                                                                        Audit Reference: SRxxxxxx
                                To be completed by the Licensee or Connected User responsible for the Audit
        Where the audit is completed by an individual who is acting on behalf of the
        agent, for the purposes of this declaration the term ‘you’ refers to the licensee.      Completing person’s name:  
        DECLARATION:                                                                            Role within agency:  
        By signing the Pre Audit Questionnaire, you declare that the information                If employee, please see declaration box on Page 1
        contained in the Audit is correct to the best of your knowledge. You                    Telephone Number / Email Address: 
        the Licensing Authority in connection with any of its functions under Part              Agency Website: 
        1 of the Housing (Wales) Act 2014 that is false or misleading and which                 Advertising sites used: 
                                                                                                (e.g. RightMove, Zoopla)
        you know is false or misleading or are reckless as to whether it is false 
                                                                                                Signature:      
        or misleading.
        Licensee Details                                                                       Licence issue date 

        How many properties have you let in the last year?                                     NUMBER:       
        How many properties do you currently manage?                                           NUMBER:       
        When did you commence property management in Wales?                                    MONTH / YEAR:       
        Please select the Marketing Medium(s) you use for advertising rental properties:
        ☐ Television                            ☐ Radio                                                        ☐ Email Marketing
        ☐ Social Media (i.e. Facebook,          ☐ Telemarketing (i.e. Phone or through a                       ☐ Print (i.e. Newspapers, magazines, printed telephone
        Twitter, Pinterest, Google etc.)        subsequent face to face.)                                      directories, leaflets, billboards etc.)
        ☐ Pay per click Marketing (i.e.         ☐ Search Engine Marketing (i.e. Paid or unpaid                 ☐ Direct Mail (i.e. Flyers, letters, catalogues etc.)
        Banner ads, pop up adds,                mechanism for inclusion of marketed properties on 
        sponsored links etc.)                   search engine results page to improve visibility)
        ☐ Other:      
           DECLARATION TO BE COMPLETED IF THE LICENSEE/PRINCIPAL ON THE ACCOUNT WANTS THE
                  AUDITING TEAM TO COMMUNICATE WITH AN EMPLOYEE CONNECTED TO THE LICENCE
        rentsmartwales.audit@cardiff.gov.uk                                                   4                                                                              03000 133 344