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VET2PET MOBILE APPLICATION DEVELOPMENT AND LICENSING AGREEMENT This Vet2Pet Mobile Application Development Agreement (the "Agreement") is a binding agreement between V2P2, LLC, d/b/a Vet2Pet, a Nevada limited liability company ("Vet2Pet" or “us” or “our”), and the veterinary practice or company desiring the development of a customized mobile application for veterinary practices (hereafter, the “Customer” or “you”). This Agreement governs our development of a mobile application for you, including all related documentation, and your use and distribution of the Application. The Application is licensed, and not sold, to you. BY CLICKING THE "AGREE" BUTTON, YOU: (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE THE DULY AUTHORIZED REPRESENTATIVE OF THE CUSTOMER; AND (C) ACCEPT THIS AGREEMENT ON BEHALF OF THE CUSTOMER AND AGREE THAT THE CUSTOMER IS LEGALLY BOUND BY ITS TERMS. 1. DEFINITIONS. ● "Application" means the software Vet2Pet creates or provides to Customer in connection with the Services, generally meant to be accessed and used via mobile devices, along with the Documentation, and other documents, work product and materials related thereto that Vet2Pet is required to or otherwise does create or provide to Customer in connection with the Services. ● "Confidential Information" means confidential or proprietary information of a party which is disclosed in oral, written or any other form to the other party. This includes trade secrets, business and financial data, customer information and lists, the Software and any associated documentation, Databases, and any passwords/other identification words/codes used to access/use the Software. Confidential Information may also include, but is not limited to, technical knowhow, technical specifications, software code, manners of conducting business and operations, strategic business plans, systems, results of testing, consumer information, personal information, account information, product information, concepts, and compilations of data. In order for information disclosed orally to be considered Confidential Information it shall be confirmed in writing by the disclosing party within 30 days after such disclosure. ● "Customer Materials" means all materials and information, including logo files, documents, Customer data, and content that are provided to Vet2Pet by or a Subcontractor of Vet2Pet on behalf of Customer in connection with this Agreement, but expressly excludes Resultant Data. ● "Documentation" means any and all instructions, specifications, and other documents and materials that Vet2Pet provides or makes available to Customer in any medium and which describe the functionality, components, features or requirements of the Application, including the installation, configuration, integration, operation, use, support or maintenance thereof. ● “End User(s)” means the individual(s) that download, install, or use the Application as a client of Customer. ● "Intellectual Property Rights" means any and all registered and unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world. ● "Law" means any statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree or other requirement of any federal, state, local or foreign government or political subdivision thereof, or any arbitrator, court or tribunal of competent jurisdiction. ● "Losses" means any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including [reasonable] attorneys' fees, fees and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers. ● "Operating Environment" means Customer's computer systems on which the Application is intended to be installed and operate, as set forth in the Application Specification and Project Plan. ● "Process" means to take any action or perform any operation or set of operations on any data, information or other content, including without limitation to collect, receive, input, upload, download, record, reproduce, store, organize, compile, combine, log, catalog, crossreference, manage, maintain, copy, adapt, alter, translate, or make other derivative works or improvements, process, retrieve, output, consult, use, perform, display, disseminate, transmit, submit, post, transfer, disclose, or otherwise provide or make available, or block, erase or destroy. "Processing" and "Processed" have correlative meanings. ● "Resultant Data" means information, data, and other content Processed by Vet2Pet or a Subcontractor that is derived by or through the Application and the Services. All right, title, and interest to Resultant Data shall remain with and is hereby assigned to Vet2Pet. ● "ThirdParty Materials" means materials and information, in any form or medium, including any software, (including opensource software), documents, data, content, specifications, products, equipment or components of or relating to the Application that are not proprietary to Provider. 2. ENGAGEMENT OF VET2PET; GENERAL SERVICE OBLIGATIONS. 2.1. Engagement of Vet2Pet. Customer hereby engages Vet2Pet, and Vet2Pet hereby accepts such engagement, to develop the Application and provide services related thereto as further described herein and in the Documentation (collectively, the "Services") on the terms and conditions set forth in this Agreement. 2.2. Changes. The Customer may, at any time, request in writing changes to the Application. Vet2Pet will evaluate the request, and if possible, implement the changes. Vet2Pet reserves the right in Vet2Pet’s sole discretion to charge Customer for changes to the Application (the “Application Design Change Fees”), provided that Vet2Pet provides Customer with written notice of the Application Design Change Fees and Customer agrees in writing. 2.3. Subcontractors. Vet2Pet may from time to time in its discretion engage third parties to perform Services (each, a "Subcontractor"). 3. MOBILE APPLICATION DEVELOPMENT. 3.1. Mobile application development and delivery. Following the receipt of a complete APP Builder Form from Customer and payment of the initial setup fees described at http://myvet2pet.com/appsignup/ and selected by Customer (the “Setup Fees”), Vet2Pet will develop the mobile application in accordance with this Agreement and based on the information provided in the APP Builder Form from Customer. Customer assumes sole responsibility for any inaccurate information provided to Vet2Pet on the APP Builder Form or elsewhere. Customer acknowledges and agrees that Customer has no right under this Agreement to receive the source code for the Application. Customer further acknowledges that Setup Fees are nonrefundable. 3.2. Approvals: Vet2Pet will apply for approval for the Application to be distributed through Apple Store and Google Play Store (the “App Stores”). Customer acknowledges that Vet2Pet cannot control the approval decisions or the timeframe for review and approval by the App Stores. 3.3. Delivery of Application. Upon completion of the development of the Application and final approval by the App Stores, Vet2Pet will make the Application available to Customer for evaluation and testing during the Trial Period, defined herein. 3.4. ThirdParty Materials. The Application may include or operate in conjunction with ThirdParty Materials. All ThirdParty Materials are provided pursuant to the terms and conditions of the applicable thirdparty license agreement. Customer will comply with all such thirdparty license agreements and any breach by Customer thereof will be deemed a breach of this Agreement. 3.5. Customer acknowledges and agrees that Customer’s sole recourse in the event of a rejection of the Application by either or both of the App Stores, is a refund of the Setup Fees to Customer. 4. CUSTOMER OBLIGATIONS. 4.1. Project Management. Customer will, throughout the Term, maintain within its organization a project manager to serve as the primary point of contact for daytoday communications, consultation, and decisionmaking regarding the Services. The project manager will be responsible for providing daytoday consents and approvals on behalf of Customer under this Agreement. If Customer’s project manager ceases to be employed or if Customer otherwise wishes to replace its project manager, a new project manager must be chosen and Vet2Pet must be notified of the new project manager’s name and contact information. 4.2. Customer Cooperation. Customer will provide in a reasonable timeframe the Customer Materials and all such other resources needed for development of the Application as reasonably requested by Vet2Pet and provide all cooperation and assistance Vet2Pet reasonably requests to enable Vet2Pet to exercise its rights or perform its obligations under this Agreement. Vet2Pet is not responsible or liable for any late delivery or delay or failure of performance caused in whole or in part by Customer's delay in performing, or failure to perform, any of its obligations under this Agreement. In the event of any such delay or failure, Vet2Pet may, by notice to Customer, extend all or any subsequent due dates as Vet2Pet deems reasonably necessary. The foregoing is in addition to, and not in lieu of, all other remedies Vet2Pet may have for any such failure or delay by Customer. 4.3. Marketing and Distribution of Application. Customer will make commercially reasonable efforts to distribute the Application to Customer’s clients. 5. TRIAL PERIOD; TESTING AND ACCEPTANCE. 5.1. Trial Period; Testing and Acceptance. All acceptance testing of Deliverables will be conducted as follows: 5.1.1. Following delivery of the Application to Customer, Customer will have a thirty (30) day trial period (the “Trial Period”) in which to test the Application and to evaluate whether the Application materially conforms to Customer’s needs. The Customer may cancel the Services and reject the Application at any time during the Trial Period by giving written notice to Vet2Pet. In the event that Customer rejects the Application and the Services during the Trial Period, no subscription fees will be charged to Customer and this Agreement will terminate. Setup Fees are nonrefundable. 5.1.2. Promptly upon the first day following the Trial Period, Customer will be deemed as having accepted the Application and Customer will begin paying the Fees, as further described herein. 9986255v3 5.2. This section sets forth Vet2Pet's sole obligations and Customer's exclusive remedies for any failure of any Deliverable to conform to the Customer’s specifications or perform in accordance with the Documentation. 6. TRAINING; MAINTENANCE AND SUPPORT. 6.1. Training and Support. Vet2Pet will provide Customer with training through the recorded tutorial videos or scheduled private virtual demonstrations with the customer. Vet2Pet will provide Customer with commercially reasonable maintenance and support services with regard to the use and distribution of the Application during the Term of the Agreement. 6.2. Updates. Vet2Pet, at its sole option, may from time to time provide updates to the Application (the “Updates”). Customer is required to accept Updates, and Customer acknowledges that, by downloading or installing the Updates, that those Updates will be considered part of the Application and subject to the terms and conditions of this Agreement. 7. FEES; PAYMENT TERMS 7.1. Fees. Customer will pay Vet2Pet such amounts as set forth on the Vet2Pet website at http://myvet2pet.com/appsignup/, depending upon which subscription plan Customer chooses, or such other rate as quoted to you by an authorized agent of Vet2Pet. Such Fees include the Setup Fees and either a monthly or an annual subscription fee (the “Subscription Fees”), depending upon the Customer’s setup and term selections. 7.2. Payment. Fees will be automatically deducted from the account provided by Customer on the checkout page on the Vet2Pet website on or prior to the first date of the next Monthly Term or Annual Term, as the case may be. Customer will make all payments hereunder in US dollars. 7.3. Payment By Credit Card. Vet2Pet accepts credit/debit card payments as set forth on Vet2Pet’s website (“Credit Card Payments”). Credit Card Payments are due and payable on the first day of each new Monthly Term or Annual Term, as the case may be (collectively, a “Subscription Term”) without the issuance of an invoice. Customer is responsible for all charges from its card issuer or bank associated with Vet2Pet’s processing of Customer’s Credit Card Payment. A Subscription Term purchased by Credit Card Payment is made available upon receipt of payment in full. The terms and conditions in this Section, and other supplementary terms disclosed to and accepted by Customer during the payment process will apply to Credit Card Payments (including terms imposed by the applicable Credit Card Payment processor acting on Vet2Pet’s or Customer’s behalf.) Customer agrees to Vet2Pet’s, or its Credit Card Payment processor’s collection and use of certain information associated with Credit Card Payments, including but not limited to: (i) credit card number, expiration date, name and CVV2 code as it appears on the credit card; (ii) credit card billing address; (iii) a valid email address and phone number of the purchaser; or (iv) a valid sales tax exemption number when applicable. Customer represents and warrants that any credit/debit card used to pay Subscription Fees is issued to Customer, and Customer has all necessary rights and authority to use the credit/debit card. Credit Card Payments are subject to validation checks and authorization by the card issuer. Vet2Pet is not obligated to inform Customer of the reason for the refusal of any Credit Card Payment. 7.4. Rejection of Automatic Credit Card or Other Account Debit. In the event that a charge made under this Agreement is rejected by Customer’s Credit Card or other Account, Vet2Pet will have the right, in Vet2Pet’s sole discretion, to suspend Customer’s license under this Agreement and access to the Application, until Customer provides updated Credit Card or other Account information and such required charges are paid in full. In the event that Customer has not cured the nonpayment within fifteen (15) days of notice from Vet2Pet of the rejected charge, Vet2Pet has the right in Vet2Pet’s sole discretion to terminate this Agreement. 7.5. Taxes. Customer is solely responsible for the payment of all taxes, assessments, tariffs, duties or other fees imposed, assessed or collected by or under the authority of any governmental body (collectively, “Taxes”) related to the Subscription, except any taxes assessed upon Vet2Pet’s net income or employees. If Vet2Pet is required to directly pay Taxes related to Customer’s use of the Vet2Pet Applications, Customer agrees to promptly reimburse Vet2Pet for any Taxes so paid by Vet2Pet. 7.6. No Deduction or Setoff. Customer will pay all amounts due under this Agreement without setoff, deduction, recoupment, or withholding of any kind for amounts owed or payable by Vet2Pet whether under this Agreement, applicable Law or otherwise and whether relating to Vet2Pet's breach, bankruptcy or otherwise. 8. INTELLECTUAL PROPERTY RIGHTS. 8.1. Application. Except as set forth in this section, all right, title and interest in and to: (a) the Application; (b) Resultant Data; and (c) all works, inventions and other subject matter incorporating, based on, or derived from any Application, including all customizations, enhancements, improvements and other modifications thereof (collectively, "Derivatives"), by whomsoever made and including all Intellectual Property Rights therein, are and will remain with Vet2Pet. Customer has no right or 9986255v3 license with respect to any Application or Derivatives except as expressly licensed herein. All other rights in and to the Application and Derivatives are expressly reserved by Vet2Pet. 8.2. Customer Materials. Customer warrants that Customer has rights in and to the Customer Materials, including all rights needed to effectuate the terms of this Agreement. As between the parties, Customer is the owner of all right, title, and interest in and to the Customer Materials, including all Intellectual Property Rights therein, subject only to the license granted herein. All other rights in and to the Customer Materials are expressly reserved by Customer. Notwithstanding the foregoing, Customer acknowledges that Resultant Data is expressly excluded from Customer Materials, but to the extent necessary under the Law, Customer hereby unconditionally and irrevocably grants to Vet2Pet an assignment of all right, title, and interest in and to the Resultant Data, including all Intellectual Property Rights relating thereto. 9. LICENSES; END USERS. 9.1. Vet2Pet License. Subject to and conditioned upon Customer's payment of the Fees and compliance with and performance in accordance with all other terms and conditions of this Agreement, Vet2Pet hereby grants to Customer a fully paidup and royaltyfree, nontransferable, license: (a) to install, operate, and use the Application for the Term of the Agreement, solely for Customer's business operations and in accordance with the Documentation; (b) to use the Documentation and other Application solely in connection therewith; and (c) to market and distribute the Application to Customer’s clients subject to the terms of the End User License Agreement found at: https://drive.google.com/file/d/0BVdK4ov33PATW9mZVlmUFFTQjQ/view?usp=sharing (the “Vet2Pet End User License Agreement”). LICENSE. This license is also subject to the terms of any mobile application retailer where the Application was purchased or otherwise acquired, such as the Usage Rules of Apple Inc.'s App Store Terms of Service (located at http://www.apple.com/legal/itunes/us/terms.html#service) or the terms of service of Google, Inc.'s Android Market (located at http://www.google.com/mobile/android/markettos.html). 9.2. License Restrictions. With the exception of End Users to whom Customer distributes the Application and who have entered into the Vet2Pet End User License Agreement, Customer will not, and will not permit any other Person to, access or use the Application except as expressly permitted by this Agreement and the Vet2Pet End User License Agreement. For purposes of clarity and without limiting the generality of the foregoing, Customer will not, except as this Agreement expressly permits: 9.2.1. copy, modify, or create derivative works or improvements of the Application; 9.2.2. rent, lease, lend, sell, sublicense, assign, publish, transfer, or otherwise make available the Application to any other Person, including through or in connection with any timesharing, service bureau, software as a service, cloud, or other technology or service; 9.2.3. reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof; 9.2.4. remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices from any Application, including any copy thereof; 9.2.5. use any Application in a manner or for any purpose that infringes, misappropriates or otherwise violates any Law or Intellectual Property Right; 9.2.6. use the Application for purposes of competitive analysis of the Application, the development of a competing software product or service, or any other purpose that is to Vet2Pet's commercial disadvantage; or 9.2.7. otherwise use the Application beyond the scope of the license granted herein. 9.3. Customer Materials License. 9.3.1. Customer hereby grants to Vet2Pet a fully paidup and royaltyfree, nonexclusive right and license to use and display the Customer logo in association with the Application and as otherwise described herein during the Term of the Agreement. 9.3.2. Customer hereby grants to Vet2Pet a fully paidup and royaltyfree, nonexclusive right and license to use, reproduce, perform, display, distribute, modify and create derivative works and improvements of the Customer Materials to develop the Application, create the Resultant Data, and otherwise as necessary perform the Services for the benefit of Customer, and for Vet2Pet's general development and commercialization of software application products. The term of such license will commence upon Customer's first delivery of Customer Materials to Vet2Pet and be perpetual 10. CONFIDENTIALITY. 9986255v3
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