204x Filetype XLSX File size 0.17 MB Source: customersguide.cgap.org
Sheet 1: Introduction
Agent Business case tool | ||||||||||
This tool is for business case analysis for agent to do AMK business. For the purpose of this tool, we have considered three different categories of agents including master/super agent, standard agent and Micro/Special agent. This is the existing categorisation used by AMK. Under each of the categories, we have designed four performance scenarios - "Excellent/Well performing", "Good", "Average" and "Not performing". These scenario represents different income scenarios for agent and also the business case for AMK for the specific agent. The tool has following sheets: | ||||||||||
Sheet 1 | Income Scenario sheet | |||||||||
This sheet is to get income scenarios for different category of agents. For every category, income is calculated for four performance scenarios termed as excellent, good, average and not performing. | ||||||||||
Sheet 2 | Cost and Expenses | |||||||||
This sheet calcualtes the one time and monthly/recurring costs for both agent and AMK. Then it also calculates the breakeven time for agent and for AMK for this specific agent | ||||||||||
Sheet 3 | Definitions | |||||||||
This defines the different performance levels in terms of number of transactions | ||||||||||
Sheet 4 | Agent Income calculator | |||||||||
This tool does calculation for income based on number of transactions | ||||||||||
Using the tool | ||||||||||
This tool will also allow AMK to understand how much time it takes to breakeven on an agent under different categories | ||||||||||
This tool can also be used by MBOs to build income scenarios for agent based on transactions. This can be made a part of the agent pitch | ||||||||||
This tool can be used as a segmentation tool for agents. AMK can do a monthly/quaterly review of the agent performance and based on number of agents under each performance scenario, design specific incentives schemes | ||||||||||
Income Scenario for Master/Super Agents | ||||||||||||||
Type of Transaction | Number of transactions/month | Per transaction commission for agent | Income/per transaction for AMK | Commissions Earned by agent | Commissions Earned by AMK | |||||||||
Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | |||
Account opening | 0 | 0 | 0 | 0 | 0.5 | -0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Send Money | ||||||||||||||
Cash to Cash | 350 | 200 | 100 | 100 | 0.5 | 0.2 | 175 | 100 | 50 | 50 | 70 | 40 | 20 | 20 |
Cash to A/c | 20 | 20 | 10 | 0 | 0.5 | 0.2 | 10 | 10 | 5 | 0 | 4 | 4 | 2 | 0 |
A/c to cash | 20 | 20 | 20 | 0 | 0.3 | 0.2 | 6 | 6 | 6 | 0 | 4 | 4 | 4 | 0 |
A/c to A/c | 10 | 20 | 20 | 0 | 0.3 | 0.2 | 3 | 6 | 6 | 0 | 2 | 4 | 4 | 0 |
Receive money | ||||||||||||||
Cash | 350 | 140 | 100 | 50 | 0.5 | 0.2 | 175 | 70 | 50 | 25 | 70 | 28 | 20 | 10 |
Bill Payments | ||||||||||||||
Cash | 300 | 100 | 100 | 50 | 0.1 | 0.35 | 30 | 10 | 10 | 5 | 105 | 35 | 35 | 17.5 |
Loan repayment | 50 | 25 | 0 | 0 | 0.25 | -0.15 | 12.5 | 6.25 | 0 | 0 | -7.5 | -3.75 | 0 | 0 |
Deposit | 50 | 25 | 25 | 0 | 0.1 | -0.1 | 5 | 2.5 | 2.5 | 0 | -5 | -2.5 | -2.5 | 0 |
Withdrawal | 100 | 50 | 25 | 0 | 0.3 | 0 | 30 | 15 | 7.5 | 0 | 0 | 0 | 0 | 0 |
1250 | 600 | 400 | 200 | 446.5 | 225.75 | 137 | 80 | 242.5 | 108.75 | 82.5 | 47.5 | |||
Number of transactions/month | Total Income earned/month by agent | Total Income earned/month by AMK | ||||||||||||
Income Scenario for Standard Agent | ||||||||||||||
Transactions | Number of transactions/month | Per transaction commission for agent | Income/per transaction for AMK | Commissions Earned by agent | Commissions Earned by AMK | |||||||||
Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | |||
Account opening | 2 | 2 | 2 | 1 | 0.5 | -0.5 | 1 | 1 | 1 | 0.5 | -1 | -1 | -1 | -0.5 |
Send Money | 0 | 0 | 0 | 0 | ||||||||||
Cash to Cash | 200 | 100 | 65 | 50 | 0.5 | 0.2 | 100 | 50 | 32.5 | 25 | 40 | 20 | 13 | 10 |
Cash to A/c | 20 | 10 | 5 | 5 | 0.5 | 0.2 | 10 | 5 | 2.5 | 2.5 | 4 | 2 | 1 | 1 |
A/c to cash | 10 | 6 | 5 | 2 | 0.3 | 0.2 | 3 | 1.8 | 1.5 | 0.6 | 2 | 1.2 | 1 | 0.4 |
A/c to A/c | 10 | 4 | 3 | 2 | 0.3 | 0.2 | 3 | 1.2 | 0.9 | 0.6 | 2 | 0.8 | 0.6 | 0.4 |
Receive money | 0 | 0 | 0 | 0 | ||||||||||
Cash | 150 | 100 | 50 | 0 | 0.5 | 0.2 | 75 | 50 | 25 | 0 | 30 | 20 | 10 | 0 |
Bill Payments | 0 | 0 | 0 | 0 | ||||||||||
Cash | 200 | 100 | 100 | 50 | 0.1 | 0.35 | 20 | 10 | 10 | 5 | 70 | 35 | 35 | 17.5 |
0 | 0 | 0 | 0 | |||||||||||
Loan repayment | 60 | 40 | 50 | 0 | 0.25 | -0.15 | 15 | 10 | 12.5 | 0 | -9 | -6 | -7.5 | 0 |
Deposit | 40 | 10 | 10 | 5 | 0.1 | -0.1 | 4 | 1 | 1 | 0.5 | -4 | -1 | -1 | -0.5 |
Withdrawal | 60 | 20 | 10 | 10 | 0.3 | 0 | 18 | 6 | 3 | 3 | 0 | 0 | 0 | 0 |
752 | 392 | 300 | 125 | 249 | 136 | 89.9 | 37.7 | 134 | 71 | 51.1 | 28.3 | |||
Number of transactions/month | Total Income earned/month | Total Income earned/month | ||||||||||||
Income Scenario for Micro Agent | ||||||||||||||
Transactions | Number of transactions | Per transaction commission for agent | Income/per transaction for AMK | Commissions Earned by agent | Commissions Earned by AMK | |||||||||
Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | |||
Account opening | 0 | 0 | 0 | 0 | 0.5 | -0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Send Money | 0 | 0 | 0 | 0 | ||||||||||
Cash to Cash | 20 | 10 | 10 | 40 | 0.5 | 0.2 | 10 | 5 | 5 | 20 | 4 | 2 | 2 | 8 |
Cash to A/c | 10 | 5 | 5 | 0 | 0.5 | 0.2 | 5 | 2.5 | 2.5 | 0 | 2 | 1 | 1 | 0 |
A/c to cash | 5 | 4 | 0 | 0 | 0.3 | 0.2 | 1.5 | 1.2 | 0 | 0 | 1 | 0.8 | 0 | 0 |
A/c to A/c | 10 | 8 | 0 | 0 | 0.3 | 0.2 | 3 | 2.4 | 0 | 0 | 2 | 1.6 | 0 | 0 |
Receive money | 0 | 0 | 0 | 0 | ||||||||||
Cash | 100 | 50 | 0 | 10 | 0.5 | 0.2 | 50 | 25 | 0 | 5 | 20 | 10 | 0 | 2 |
Bill Payments | 0 | 0 | 0 | 0 | ||||||||||
from A/c | 150 | 75 | 50 | 50 | 0.1 | 0.35 | 15 | 7.5 | 5 | 5 | 52.5 | 26.25 | 17.5 | 17.5 |
0 | 0 | 0 | 0 | |||||||||||
Loan repayment | 100 | 80 | 70 | 0 | 0.25 | -0.15 | 25 | 20 | 17.5 | 0 | -15 | -12 | -10.5 | 0 |
Deposit | 5 | 5 | 5 | 0 | 0.1 | -0.1 | 0.5 | 0.5 | 0.5 | 0 | -0.5 | -0.5 | -0.5 | 0 |
Withdrawal | 10 | 10 | 10 | 0 | 0.3 | 0 | 3 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
410 | 247 | 150 | 100 | 113 | 67.1 | 33.5 | 30 | 66 | 29.15 | 9.5 | 27.5 | |||
Number of transactions/month | Total Income earned/month | Total Income earned/month | ||||||||||||
Expenses for agents | ||||||||||||
Costs | Type of cost | Type of Agents | ||||||||||
Master/Super agents | Standard | Special/micro agent | ||||||||||
Mobile Phone | Capital Cost/one time costs | 200 | 200 | 200 | ||||||||
Branding | Capital Cost/one time costs | 400 | 200 | 0 | ||||||||
MPOS deposit | Deposit | 150 | 150 | 0 | ||||||||
Internet cost | Recurring Monthly | 5 | 5 | 5 | ||||||||
Starting investment | Deposit | 12000 | 4000 | 1000 | ||||||||
Employee cost | Recurring Monthly | 150 | 0 | 0 | ||||||||
Opportunity cost on deposit (@15%) | Recurring Monthly | 151.875 | 51.875 | 12.5 | ||||||||
Total Capital/One time cost | 600 | 400 | 200 | |||||||||
Total Deposit | 12150 | 4150 | 1000 | |||||||||
Total monthly recurring costs | 306.875 | 56.875 | 17.5 | |||||||||
Set up expenses for AMK | ||||||||||||
Costs | Type of cost | Type of Agents | ||||||||||
Master/super agent | Standard | Special/micro agent | ||||||||||
Branding | 1300 | 500 | 50 | |||||||||
Misc | 50 | 50 | 50 | |||||||||
Cost/agent set up | 1350 | 550 | 100 | |||||||||
Master/super agent | Standard Agents | Special/Micro agent | ||||||||||
Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | Excellent | Good | Average | Not performing | |
Total Income earned by agent per month | 446.50 | 225.75 | 137.00 | 80.00 | 249.00 | 136.00 | 89.90 | 37.70 | 113.00 | 67.10 | 33.50 | 30.00 |
Breakeven for agent | ||||||||||||
Monthly recurring cost+one time investment | 906.88 | 906.88 | 906.88 | 906.88 | 456.88 | 456.88 | 456.88 | 456.88 | 217.50 | 217.50 | 217.50 | 217.50 |
Total investment with deposit | 13056.88 | 13056.88 | 13056.88 | 13056.88 | 4606.88 | 4606.88 | 4606.88 | 4606.88 | 1217.50 | 1217.50 | 1217.50 | 1217.50 |
Months for breakeven without deposit | 2.03 | 4.02 | 6.62 | 11.34 | 1.83 | 3.36 | 5.08 | 12.12 | 1.92 | 3.24 | 6.49 | 7.25 |
Months for breakeven with deposit | 29.24 | 57.84 | 95.31 | 163.21 | 18.50 | 33.87 | 51.24 | 122.20 | 10.77 | 18.14 | 36.34 | 40.58 |
Return on investment for agent | 41% | 21% | 13% | 7% | 65% | 35% | 23% | 10% | 111% | 66% | 33% | 30% |
Breakeven for AMK | ||||||||||||
Total set up cost | 1350.00 | 1350.00 | 1350.00 | 1350.00 | 550.00 | 550.00 | 550.00 | 550.00 | 100.00 | 100.00 | 100.00 | 100.00 |
Months for breakeven for AMK | 3.02 | 5.98 | 9.85 | 16.88 | 2.21 | 4.04 | 6.12 | 14.59 | 0.88 | 1.49 | 2.99 | 3.33 |
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